SMS Terms & Conditions

Musso's Shoe Repair SMS Terms & Conditions

Effective Date: August 3, 2026

These SMS Terms & Conditions govern text messaging services provided by Musso's Shoe Repair.

Consent

Customers may choose to receive text message notifications regarding their repair orders.

Consent is obtained verbally at the time an order is placed. Staff ask whether the customer would like to receive SMS updates regarding their order. If the customer agrees, their consent is recorded in our order management system before any messages are sent.

Providing consent is voluntary and is not required to receive service.

Types of Messages

Customers who opt in may receive transactional messages such as:

• Order received
• Repair started
• Repair completed
• Ready for pickup
• Questions regarding the order
• Order status updates

These messages relate only to the customer's active repair order.

We do not use this messaging service for promotional or marketing text messages.

Message Frequency

Message frequency varies depending on the status of your repair order.

Most customers receive only a small number of messages for each order.

Fees

Message and data rates may apply depending on your wireless carrier and service plan.

Opt-Out

You may stop receiving SMS messages at any time by replying:

STOP

Once you opt out, no additional transactional messages will be sent unless you provide consent again for a future order.

Help

For assistance, reply:

HELP

or contact Musso's Shoe Repair directly through our website or by phone.

Supported Carriers

Message delivery depends on your mobile carrier and is not guaranteed. Carrier participation may vary.

Privacy

Your privacy is important to us.

Please review our Privacy Policy at https://www.mussoshoerepair.com/privacy-policy