Privacy Policy

Musso Shoe Repair

Musso's Shoe Repair Privacy Policy

Effective Date: August 3, 2026


At Musso's Shoe Repair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.


Information We Collect

When you place an order or request services, we may collect:

  • Name
  • Mobile phone number
  • Email address (if provided)
  • Order and repair information
  • Service history
  • Communications related to your order


How We Use Your Information

We use your information to:

  • Process and manage your repair orders
  • Contact you regarding your order
  • Notify you when your order status changes
  • Provide customer support
  • Maintain service history
  • Improve our customer service


SMS Order Notifications

If you choose to receive text message updates, we may send transactional SMS messages regarding your order, including:

  • Order confirmation
  • Repair status updates
  • Pickup notifications
  • Questions regarding your repair
  • Completion notifications


Customers provide consent by verbally agreeing to receive SMS updates when placing an order in our store. A staff member records that consent in our order management system before any messages are sent.


Message frequency varies depending on your order activity.


Message and data rates may apply.


You may opt out at any time by replying STOP.


For assistance, reply HELP or contact us directly.


Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.


Information may be shared only with service providers that assist us in operating our business, such as SMS delivery providers, payment processors, or technology providers, solely for the purpose of providing our services.


Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, disclosure, or misuse.


Information Retention

Customer information is retained only as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.


Your Rights

You may request to:

  • Review your information
  • Update incorrect information
  • Request deletion where legally permitted
  • Opt out of SMS communications at any time


Contact Information

Musso's Shoe Repair

Website: https://www.mussoshoerepair.com


If you have questions regarding this Privacy Policy, please contact us through our website or visit our store.